TERMS AND CONDITIONS POLICIES

SKETCHLAB Company incorporated under the Federal laws of the United States of North America that regulate free trade, based in Miami Florida, is a company dedicated to the commercialization of products, equipment, machines, consumables, supplies and services used in the industry of the digital printing by heat transfer of inks or vinyls.

With the firm purpose of serving the largest number of customers interested in acquiring the products and / or services we sell, we have created our website "sketchsupplies.com" from which we market our entire Business portfolio only for the geographic territory of the United States of America.

Our sales are made directly in our physical store in Miami (Florida) and through our website “sketchsuppplies.com”; However, the freedom of access to the website, as are most internet sites, we have our Terms and Conditions "TC" policies for those who visit us for commercial or simply informative purposes. For the purposes of this document and its correct interpretation and application, hereinafter "sketchsuppplies.com" will be called: "THE WEBSITE" and visitors, buyers and in general those who access the site either in search of information or to acquire products and/or services, will be called: "THE USER"

THE USER

Any USER who accesses THE WEBSITE for the purpose of buying goods or services must be of legal age and have read and fully accepted this policy of Terms and Conditions "T and C". Due to the nature of the ONLINE sales system, a system in which transactions are impersonal and through electronic means, THE WEBSITE is NOT responsible for purchase transactions made by minors or people without the mental capacity or cognitive sufficiency to carry out such commercial activities.

THE USER's activity on the website such as publications or comments will be subject to these Terms and Conditions. The user agrees to use the content, products and / or services lawfully, without breaching morals or public order, refraining from performing any act that affects the rights of third parties or the operation of the website.

In the understanding that THE WEBSITE only serves the needs of the USER market within the territory of the United States of North America and that access to the WEBSITE can be made from anywhere in the world, THE WEBSITE is not responsible for the delivery of orders placed outside the territory of the United States of America; In the event that a USER buys a product or service from outside the United States and it is for delivery outside the American territory, THE WEBSITE will cancel the purchase order without prejudice to its commercial activity before the Federal authority and will carry out in a timely manner the reimbursement of the monies that THE USER has deposited by any authorized means of payment.

THE USER states that all the information provided in the forms that THE WEBSITE considers that it must fill out for the different commercial and administrative purposes such as the completion of databases for monitoring and control of commercial and financial management, will be true and real and that they adjust in any case to the life of THE USER.

Access to THE WEBSITE does not imply a relationship, labor or beyond the purely commercial between THE USER and the owner of the website.

THE USER acknowledges and accepts by accepting these "T and C" policies that THE WEBSITE is autonomous in its commercial activity and that THE WEBSITE is the owner of the intellectual information and of all the rights of all its products and services, either Through its intellectual property and reserved rights or that of its suppliers or represented parties.

THE WEBSITE

THE WEBSITE reserves the right to eliminate from its databases, as well as to maintain or not commercial relations with HIM or THE USERS that it considers, according to its investigations, criteria or information crossing, have been untruthful in the supply of data and/or have violated any agreement of the Terms and Conditions with other companies or websites that have reported them for such illegal practices

THE WEBSITE is free to choose and keep active the payment methods that are convenient for you, of course, depending in any case and as far as your chances are, that they are of massive use and global coverage.

THE WEBSITE must provide all the information and description of the products and services in a clear, understandable and specific way and in the official language of the USER's region. The administration of THE WEBSITE may be an authorized third party and will have the power to change the products, in quantities, specifications, descriptions and prices at any time and without prior notice and is not obliged under any circumstances to keep products available in certain specifications and quantities, that is to say, that THE WEBSITE is autonomous in the management of inventories, prices, and conditions of sale of its entire portfolio.

Understanding ONLINE sales as a commercial act recognized by the authorities and the general public, THE WEBSITE, notwithstanding the power that gives it autonomy in its activity, must ALWAYS strive for the commercial welfare of those who access its site in search of solutions for your activities or businesses, meaning that if your business purpose is to satisfy the needs of your clients in a professional and reliable way, your actions reflect at all times the true meaning of that business objective and your business name.

SALES CONDITIONS

By accepting the “T and C” chick, THE USER acknowledges, without prejudice to the WEBSITE, its autonomy in managing prices and sales conditions. THE WEBSITE may change the presentation of its products, quantities by variant, prices and conditions at its convenience without prior notice; in the same way that you can make offers, discounts, promotions, inventory liquidation, adjusting prices and conditions to your commercial policies.

The promotions and/or discounts that THE WEBSITE makes regularly will not generate custom within THE USERS, that is to say, that THE WEBSITE may terminate them when it considers it or when the terms given for such events expire without there being room for claims for part of THE USER.

The action will be understood as a sale when THE USER, after having analyzed all the options and verified that it is the product they are looking for and that they agree to pay the price at which THE WEBSITE sells it; that fact alone constitutes a purchase. THE USER must have carefully read the shipping policies, shipments will only be made within the territory of the United States of North America, except for some exceptions in which the delivery companies do not go to remote locations in some specific regions, all deliveries must be made within the estimated times and made known to THE USER.

OF RETURNS

THE USER will have the right to withdraw from their purchase up to 14 days after the purchase date, that is, from the date of the order. To make the reversal of the operation effective, it is necessary for THE USER to return the product (s) in the same conditions in which THE WEBSITE delivered them, in the same wrapping or packaging without it having suffered any damage; It should be noted that the costs of returning the products will be paid by THE USER. Once the merchandise is received by THE WEBSITE and its good condition has been verified, THE WEBSITE will proceed to refund the value of the product without any economic damage due to the withdrawal of THE USER.

If for any reason beyond the control of THE WEBSITE, the merchandise arrives broken, incomplete or in poor condition, THE USER may complain to THE WEBSITE and by mutual agreement they may reach the resolution of the disagreement. It should be understood that since it is about online sales, it is assumed that all actions of the parties must be under the principles of good faith.

When THE USER expresses any disagreement with his order and wants the refund of his money, he must, on his own account, return the items in good condition in their original packaging to THE WEBSITE, once they are received in accordance with THE WEBSITE, this will proceed to reimburse the total or partial value of the purchase depending on the case of the claim.

SHIPPING

It is the responsibility of THE USER to provide the correct data for the shipment of their purchase, THE WEBSITE is NOT responsible for goods that are delivered to the wrong addresses and that it is verified that it was the data that the buyer gave for such purposes.

Unless otherwise stated on the WEBSITE page, the USER accepts that the cost of shipping must be added to the value to be paid for the product. THE WEBSITE is not responsible for the fulfillment in the deliveries of the products. Delays in deliveries and the consequences of these will be the responsibility of the delivery company.

If a product is returned to the offices of THE WEBSITE for not having found the address and it is found that the error came from THE USER, it will be THE USER who assumes the over-cost of the respective delivery and the damages in time. In any case, the delivery conditions can be verified by THE USER at the time of making the purchase at the time that the CHECK OUT is generated, there it is specified, both the value and the method of delivery and the time. There is another mode of delivery of goods and that is that THE USER can collect the products purchased at the offices of THE WEBSITE, thus, THE USER will not pay any additional amount by courier and the form, costs and time will be their full responsibility.

GUARANTEE

THE WEBSITE is clear in warning that the products that have a guarantee bear a seal that informs THE USER, likewise, THE USER accepts that as indicated in this T and C policy, that products that do not clearly display a guarantee offer, it is because THE WEBSITE DOES NOT OFFER IT and is not responsible for any damage or failure that the product may be due to factory defects or abnormal deterioration from use.

THE WEBSITE must provide THE USER with all the information pertinent to the guarantees offered in the equipment, machines or products that it supplies under this modality and must be clear in the scope of the same, both in time and in the coverage of responsibility.

CHANGES TO “T y C” POLICIES

THE WEBSITE may modify this T&C policy partially or totally when it deems it appropriate and without prior notice; will notify THE USER formally by this same means once the respective changes have been applied to which THE USER will have the freedom to continue accepting or, on the contrary, renounce them. In any case, the continuous use of the site and the acquisition of products and/or services by THE USER are an intrinsic way of acceptance of these policies by THE USER.

WAIVERS AND JURISDICTION

The acceptance of these policies by THE USER is a clear waiver, together with THE WEBSITE, of the right to present before a judge any claim derived from the commercial relations that are presented by this means. By accepting THE USER the policies, he is agreeing to amicably settle any conflict arising from the commercial relationship with THE WEBSITE. Any resolution of conflicts derived from commercial relations that may arise in the development of this commercial activity will be settled in the geographic territory of the United States of North America.